SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of should-buy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is well done, all performed, but I did not receive the goods. to our Russian mail did not send the goods, it's been 3 months, the goods at some kind of shipment point, the seller returned the money.
4300 K light as 6000 K, the store sent for half a price another set of lamps and promised that it would be really 4300 K Let's see, the store is good, the seller is normal.
I have not yet put it, I will not write back later.
Everything works. Recommend
In appearance, quality, after installation, I will complement the review. Delivery fast!
Shine perfectly, there is no interference, but there is one moment plastic fastening somehow slightly fixed. Let's see if we hang out at speed
Top product and shipped quickly
the product comes quick and its working perfectly , the 8000k coler is awesome
Ordered 11.09. And they came to Tomsk 23.09. The goods are satisfied. I ordered them before.
Dodání for 16 dní, výborně zabalené, přivezla zasilkovna. Svítí hezky, akorát it ruší signál rádia, but it it prkotina.
I did not like the goods!
Shine well, got up without problems, no cheating, in the fog BMW X5 E53 rest, there is a mistake
At the top! Installation on a Bmw scooter. No defects. I recommend!!
For the price you can't order more, luxury
Everything works, the first enough for half a year, let's see how much these will work!
Shine well, I do not advise for a long time
I am very happy for the product.
dont fit to Renault Clio 2
Herachit brightly, but shines into the sky
Exelent products
Very good
Got it, it works. There is no driving light on H4
Fast shipping. Courier to door. Thank you company and store!!!
Did not communicate with the store, according to the reviews I realized that everything is OK, to Nizhny Novgorod 4 days, the courier brought home, if it were not for Sunday came in 3 days) thanks)))
Perfect store, perfect timing on arrival! Buy with confidence!