Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of should-buy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
F***r –
Work great. ( make sure you put the batteries in in different directions and not be stupid like me ). They don’t heat up at all. For the batteries check your local dollar store because they can be really expensive in other places and the cheaper ones work just fine. Make sure you measure the place you want to put them because 5m came a bit short .
A***y –
Super.
A***a –
Everything works, the light is bright
E***a –
The goods came to Russia in 3 weeks. Everything is well packed and fully corresponds to the description. I order 2 times already. Recommend product and store
K***z –
Perfect work super good, I arrive very fast my doubt is that they turn on intercaladas 1 si and another no
D***o –
Fuck you, man.
D***z –
bardzo ładnie świeci mało widoczny pojemnik na baterie.
F***r –
Beautiful garland. Everything works! Thank you!
S***K –
Second time I order from this store all super
E***a –
To the Moscow region, the parcel went very long, about 2 months. Put it in the mailbox. Garland works on two CR2032 batteries, but you need to figure out how to put them. It seems that there are mixed signs where there should be a plus, and where minus. I ‘ve changed twice in different ways, but in the end everything works. For such a price, a normal piece
O***o –
Good afternoon. Garland does not work from the word at all. How can I return the defective goods? batteries bought new, in another device work, so the problem is in the lamp itself.
L***a –
Пока не включала, но все цело!
A***v –
That’s a great thing. I bought it for a lamp, I’ll put it in a bottle, let it shine. The product works, it does not seem to be heated. It shines normally. Not very bright, bright and do not need me. I took with usby a plug, I’ll connect to the charger and all the cases. Advise
M***y –
Beautiful am very happy
Customer –
Got an order to Ukraine in 2 weeks, everything corresponds to the description and a pleasant warm light
M***a –
I ordered 2 garlands, 5 and 10 m, different shades of yellow. Packed well, in the navel, on the way not damaged. The parcel almost immediately stopped tracking. Everything corresponds to the description, garlands are working. Very cute garlands, both pleasant colors. Beautifully look in the interior, in the hands, also with them you can come up with beautiful photos. I’m happy with the purchase, I did not communicate with the store.
I***a –
The product was brought to Moscow for 2,5 weeks, the track is tracked, the goods are of good quality, everything works properly, I recommend the store.
K***r –
Very cool, aesthetic gerlyanda. Warm white is ideal for creating a cozy atmosphere. Cute and bright lights!
N***a –
крутая штука, но заказывала потому что метра уже заказывала себе такую у этого продавца. качество норм
K***a –
The parcel came. I could not check because it was not a standard battery
G***i –
Everything is fine! Looks super. But instead of 10 m sent 5 m.
M***y –
No flashing. It’s good. Working
A***a –
Shipping accuracy, good
U***i –
beautiful lights. ok
T***a –
Garland shines enough for interior decor. The base is a thin wire in the varnish. Length 5 m. Seller recommend.
S***v –
Ordered two times, the first went long, the second store sent quickly, came in a week. Everything works fine.
A***a –
Thank you! Everything works. The battery is not attached.
Customer –
Good
S***a –
Everything works, it’s a pity that I ordered in December, but took only in February, by the fault of the mail, they lost the parcel, well, the next Ng will not need be
S***e –
Strādā super! Izskatās ļoti skaisti
U***r –
Just very fast delivery to Ukraine-in 13 days. Thank you, everything is whole and neatly packed. I’ll check it or not and write it.