Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of should-buy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***a –
Plastic solid
A***v –
The goods were delivered quickly to the Moscow region. To the quality of claims is not available. Between the table and the armrest is a tangible difference in height, so that especially if the hand is close to the edge keeps the mouse hanging in the air, which can not be convenient for for
D***v –
Nice thing.
S***v –
Very comfortable, I really like it ) Place for hand is soft and plactic is hard Perfect
A***y –
Already the second such bought, as always fast delivery to the good.
A***o –
My husband says it’s convenient. In my opinion, this is useless nonsense 🙂
F***A –
Article received, Hard plastic stand. I ‘ve tried it and for me, it does its function perfectly. Now I can relax my forearm. You can regulate the position. I send very fast in my case. Atte. Fran P. 15/February/2021 Spain European Union.
E***v –
A piece of plastic with a soft part on top. I would like the fastener to be iron, not plastic, but it will come down. I do not want to fool him again, I do not have a heavy hand-it will stand. I arrived at the promised deadline.
U***a –
Delivery is fast, the armrest is very convenient. Shoulder just rest
S***S –
The Order is as per description, the quality is good, seems to be durable, fitted perfectly to the table, received goods in UAE in 15 days. Recommend the store
J***i –
Cool piece
R***z –
good
V***v –
It was very convenient to sit behind the PC. Not much smells like plastic. The parcel arrived 5post to Moscow in 11 days.
A***o –
It came quickly, not bad quality plastic
P***k –
Fast delivery. Goods OK.
A***S –
Delivery 12 days. Everything is complete, it corresponds. It would also recommend making a garnish to adjust the tilt vertically. Thank you.
M***A –
Приехала подставка за пару недель в Петербург, коробка да, в ужасном состоянии, сама подставка в порядке. С ней сидеть за компом удобнее – можно отодвинуться подальше от монитора наконец-то!
L***n –
Delivery about 10 days. The thing is made qualitatively, there is no smell. attach to the table, the site itself is removable, you can at any time remove, if it prevents. I took my wife to work, I hope to help, complains about fatigue in my hand when working at the computer. The store and the goods of 5 stars.
N***n –
The order came in 10 days!!! Everything corresponds to the description. Slightly high, it was possible to make thinner. This item I purchased with alibonus expansion and saved $78.39 already. Alibonus extension helps to save up to 10.25% of the purchase cost on AliExpress. Use my link. It really works. I used to be afraid, too, and then still decided to get bonuses from purchases. It’s nice when you get your money back. It’s not a divorce or a virus. P.S. According to the new rules of aliexpress website links to the site can not be posted in the review, so instead of $ in the link put point: alibonus $ com/?u =
K***a –
To Arkhangelsk region The order took about two weeks. Comfortable armrest. He’s not. It’s good.
N***v –
Compared with other orders, the parcel came very quickly. 26.12.20 – 11.01.21. Everything corresponds to the description. I do not know how much reliable plastic, just in case I will put it in the armrest of the chair.
D***v –
All good. The store is good. Excellent pribluda from plastic.