Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of should-buy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***a –
Great!!!!
B***o –
Very good product, Rosalind is the brand I recommend for semi permanent gels, the engage is small but the truth is that it is more than enough. It comes Super wrapped and hasn’t taken that long.
C***o –
I ‘ve ordered these enamels many times because I love them!
M***a –
Zamówiłam 3.01 and I received 15.02. Colors beautiful, very well packed. Recommend warmly
A***n –
Ok.
A***r –
Perfecto
Customer –
It took almost two months. The color is very nice. Let’s see what lasts on my nails. I’ll put in additional comments.
M***k –
Paid 2020-11-27 Send 2020-11-28 Received 2021-01-14 The track was tracked only by China, delivery by normal mail, thrown into the mailbox. The package is polyethylene, inside a polypropylene box for 2 bottles, everything went intact. Lucky fresh, without lumps. Bottles for 7 ml (written), but in appearance 5 ml. Glass, not full, the distances from the bottom measured with a toothpick, everything is on the pictures. In the photo lucky in one layer, a golden lacquer with a chimmer, you need to do two layers. Lucky lies flat without floats and gorbikov, the colors are completely the same (as on the site). Lucky are good, but here’s the volume… 🙁
V***G –
Хороший лак, нормальной консистенции, цвет немного отличается, возможно из-за цветопередачи. Бутылек стеклянный, заполнен на половину.
E***a –
Delivery took 67 days, already and did not hope to get. I ordered 10 different colors, everything came whole, nothing spilled. Each bottle was in a bag and in an individual foam pocket. The bottle is small, but I will have enough for home use for a long time, filled on the shoulders. Beautiful deep dark eggplant, the photo of the store corresponds. I advise the goods, thank you to the seller
D***e –
really nice colors
R***r –
Varnishes are happy. Delivery to Rostov-on-Don 50 days. Tracking to issue point.
J***l –
Super
G***g –
polecam!
M***t –
Very satisfied with the product. The varnishes seem more qualitative than those in plastic bottles that I could receive other brands on Ali.
S***n –
Beautiful color, need to spend 2/3 times to be well opaque, seems to hold well. Negative Point it took an eternity to arrive.
E***k –
Lucky is small, but it’s good to test. Colors match. I hope that in manicure will look just as beautiful. I haven’t tried it yet.
B***e –
Excellent vernis , rien à dire .
N***n –
Ordered gel lucky on December 20, 2020, the order came on February 10, 2021. Everything is intact. Well packed. Thank you store.
J***P –
Perfect. Enamel is exactly the color that appears and does not damage the nail at all.
B***k –
kolor 35 – kolor ok, krycie super
E***a –
super
K***k –
It took you a while, it came to me in good condition. I haven’t used yet, we hope q is good is the same color.
P***a –
Love the color, very accurate, but the 7ml bottle is small, check the picture. Order arrived in the UK in aprox 2 months.
P*** –
Very fast shipping (3 weeks to Poland)
0***r –
todavía no prove
Customer –
Заказ пришел хорошо упакован все соответствует описанию товаром довольна продавца рекомендую.
L***t –
Beautiful black!
F***e –
Size and color same as description, good pigmentation. It took two and a half months to come
A***t –
Order placed 29.12. Dotarło for Polish 11.02. Varnish tiny, like the spodziewałam but very nice colors. For such a price worth. Recommend
M***o –
It’s taken a long time to get here. The very nice color
A***o –
Gel varnishes are excellent all the time I order them
S***k –
Обожнюю ці лаки. 5/5, густі.
R***L –
I loved the texture of the painting, it is neither too liquid nor too thick, so it is ideal for its application. It also dries very soon in the lamp and there is a lovely color and shine left. The color is a little lighter with a layer.