Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of should-buy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***k –
Fast shipping. But my phone does not recognize it as fast charging
D***o –
It came to Moscow in 73 days, waited very long. For that put in the mailbox, than I’m very pleased!!! Quality is fine, for such money this is the best offer!!! On all my wires fits perfectly! In short, I advise everyone! For the night you can charge-headphones, phone, believe-bank and watches! Mega is convenient on trips, immediately felt that in the backpack became more free! I will order more!
F***l –
Ordered with European plug, received with Asian
R***k –
I am really satisfied. Charger arrived really quickly. Quality is good-so far. All iphones, speakers and lamps are charging. I don’t have any meters to judge if the specs are correct. But Iam satisfied.
L***a –
Everything is super, delivery to Ukraine three weeks by new mail
O***a –
delivery took a little longer (due to COV-19) but, my recommendation, not treted yet
S*** –
The order came in a month tried on its phone charges slowly, can Cable defective later I’ll try with another cable to finish the review.
J***a –
Same as advertising Arrived 6 days later But the store talked to me Very good product
I***a –
Unhappy with the packaging of the goods. Since the goods have been damaged! And so the functions as a whole work.
A***a –
The store immediately sent the order, accordingly the delivery is fast. The seller did not communicate, but it was not necessary. The order fully corresponds to the description, charges well, does not leave. Once ordered a similar block, but came not a worker, with the same luck
R***V –
Charging works properly, the current gives out 2 A almost when the phone is charged, delivery 10 days, I recommend buying
Y***o –
Ordered 19.12.2020, received 12.01.2021. In appearance, everything is OK, the device charges. The power and reliability is not yet clear. But for such a price you can safely take. I recommend to buy.
P***r –
Loading. Without quick charge. Przyda up!
L***l –
Now I write and the phone is already on a new charge hanging. In appearance, it is made qualitatively, in a protective film. All 4 entrances work (the adhesives are very tight). What amperage I do not know, there is nothing to measure. I wonder how long 2 phones will charge.
S***v –
Долго шло до Москвы, трек не отслеживался. нНе проверял.
A***o –
Charging works all the niche everything is fine store recommend delivery fast
A***a –
качество нормальное. все слоты работают. единственно, только в оранжевый порт usb входит легко, а вот в синий, зелёный и красный очень туго, а так все ок:)
D***v –
super
O***o –
Great adapter! Only for a long time, to Hmao-two and a half months.
N***c –
This item was very fast processed and shipped. Shipping was dissent about 15-20 days it took to arrive. It works, and charges. Didn’t measure voltage and current, so can’t confirm or deny claims. However, it does feel a little too cheap. It is light, probably lighter than the original iPhone charger.