Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of should-buy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***v –
Очень быстрая доставка.
R***r –
Backpack-Super! Very comfortable, roomy, comfortable to wear. I bought six months ago, I wear almost every day, because practical, despite the bright coloring. I wash the backpack in the typewriter when it gets dirty. Recently I went skating, and the boots had nowhere to go. And imagine, boots of size 39 together with a thermos fit in this backpack!)))
F***a –
The backpack really liked the child (grade 5), despite the small size moisture a lot of everything. We decided to order some more color darker.
G***r –
The material is light and, I assume, fragile. But in general, everything is fine. Perhaps I’ll add a review, after socks.
E***a –
Backpack Super, daughter is happy 8 class.
T***n –
Backpack came to Kiev in 18 days. Fairly neat, soft, somewhere stuck out threads, but it’s uncritical. The size holds the A4 folder. Inside 2 compartments, there is another pocket on the back. There was a little smell, left at night on the balcony. The color is not super bright, terracotta. The store put the badge as a gift. In general, I’m happy, I recommend.
I***n –
Доставка из Китая за 7дней. Материалы кажутся хорошими, но как говорится, время покажет. Думаю в будущем дополню отзыв.
Customer –
The backpack is cool. In addition, put a cool nice badge A little, but it’s better. The length of the handles need to be adjusted by yourself (this is cool)
B***o –
Perfect backpack, with lots of service. It comes well finished, zippers are good don’t get stuck and move well. The fabric looks like the corduroy.
R***b –
Amazing backpack! Quality is good, soft, no smell, large pocket, adjustable straps, zippers are good. The size is perfect, even with a bunch of textbooks, it’s not heavy!!!
V***v –
Come quickly! Perfect condition! Very satisfied! I’ll order more.
Customer –
There was a smell, but after washing it all went. Threads do not stick out, looks very worthy
Customer –
Delivery was fast. The backpack is great.
Z***n –
The backpack came oooochen quickly, very comfortable and the quality is really cool, I was afraid that because of the fact that the backpack is vilvetic, everything will stick to it.
R***r –
Great backpack. I came quickly. Everything is very well sewn, zippers are fine. The smell was a little unpleasant, but if it was straight sniffing, it did not smell around. Washed in a 30-degree machine, did not shed, everything is fine. Photo after washing. A4 vlasite without problems.
U***u –
Backpack is very high quality! It smells a little bit, but the smell is gone. Roomy and who is beautiful! I advise everyone!!!
Customer –
It’s really nice the quality is amazing though it took up 45 days
D***k –
I ordered a backpack, it’s just a blade of everything you can do. Pluses: -Everything is sewn neatly and smoothly, there are no sticking threads -Corresponds to what is in the photo -Placed A4, 5-6 Textbooks Cons: -It smells a little bit like China, but it’s likely to fade out. -The straps are not sewn, you will have to yourself -The straps are a little short for me -I suspect that it will only last one year if it is inaccurate to handle it In general, 9/10, I’m a neat person, so he will live for a long time, bought for 800 rubles, worth your money. Successful purchases)
R***r –
Cool. I liked
L***a –
Cost less than a thousand, and I’m very pleased, the quality is fire. Somewhere holes stick out but it’s bullshit. I go to the 8th grade textbooks all. Shorter велекоолепно!