SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of should-buy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool bag, small and stylish, I advise
The bag is cool. Thank you. Came well packed. My wife is happy. I recommend the store.
The handbag is very beautiful and looks original, but during transportation it was crumpled and the appearance is slightly spoilt. For this reason, minus one star. Delivery two weeks.
Great bags, good quality! Ordered on the 16th arrived on the 1st, so happy!! Very fast shipping!
В реале разочаровала - сумочка для школьниц, по-детски выглядит
מתוק מאוד..בדיוק לטלפון מפתחות וא רנק
Отличная сумочка. У всех вызывает восторг. Немного помялась в дороге. Ждала довольно долго. Списываем на корону.
Bag looks great, I was hoping the strap would be more sturdy but still a great bag
доставка месяц до МО, сумка супер
Excellent, summer handbag. was well packed, with an air cushion and in a pollen. The only thing, the bottom of the bag slightly crumpled, but it's not critical. It is executed very qualitatively, nothing sticks out, the lines are even, without any foreign smell.
The product corresponds to the description, with the store did not communicate
Went about 20 days. All as in the description. The color is pleasant light green, but it was packed simply and slightly crumpled at the bottom. Faux leather. It looks very good, but really small and fits a few things.
super
A wonderful summer handbag. Fully correspond to the provided photo and description. I bought Brown for myself, and now for a friend beige. Delivery to St. Petersburg for 10 days. Shop with quality goods and fast delivery definitely recommend.
Bom vendedor, recomendo.
Curved on delivery, the problem according to the reviews is frequent, so you will come exactly with the same problem
отличная сумка. очень хорошо упакована. спасибо.
Le sac est très jolie! Bien emballé! Merci au vendeur!⭐️⭐️⭐️⭐️⭐️
cute bag, but arrived damaged. but it is not critical for me :) i will carry it anyway šauni tašytė. biški pabraižyta, bet nieko.
Amazing!!
Es precioso , se ajusta a lo descrito. Llegó más rápido de lo esperado. Bien empaquetado. Totalmente recomendable
Nice bag but the bottom is squished and bent front packaging and delivery
Liked it
i love the bag! it's not too small, i can fit just the necessary things in it and the quality looks good. thank you so much!
Recommend! Order-7 July, delivery-25.07. Packed very well, or something is not crumpled, without a foreign smell, neatly broken with a napkin lock, the bag itself in addition to the transparent package is also in the cloth.