SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of should-buy.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
A little different.
The goods never came, but the store without problems returned the money, for this 5 stars, I hope all the same when the thread runs
not yet used but the color seem to be very dense and I hope it will need max 2 coats. very satisfied
Color Bomb, lies in 1 layer, only here I waited for a very long time, opened a dispute, the store was very rude and unsociable, I will not order it anymore
Delivery 2.5 month. Everything is according to order
Not otrzymałam goods, refund
100% trustworthy store e good brand!
Ordered 27.08, took at the Post Office 24.09. One of the fastest of my shipments on aliq. The colors are super dense, saturated. My first purchase from this store. Packing is reliable, nothing has been damaged. I did not try the work, I will add it later. While I like everything, I recommend
6
It has a little simmer in it but you can't see it by photos! Beautiful colour instead!
It came after the dispute was closed
Excellent dense lacquer, the color corresponds to the description
Excellent dense varnishes, the color is the same as the color of the bottle fast delivery
Top
Fast shipping, 15 days to Madrid. The color as seen in the photo.
The parcel went on a month
Bellissimo
Black Like Black I'm not sure I'll roll it in one layer.
Everything OK.
The color is beautiful, the packing is a box and a mica. You can still order for a gift
Pleasant color and application is not bad
Super color. Plum and tightly lies down without strips
The parcel went to Ukraine for a month and a week smoothly. Brought the courier to the house. Packing is good, nothing broke on the road. In the work has not yet tried, I will test)
Excellent, the goods are packed well. the store is well done